Services

Hosted PBX

Virtual Digit Hub Hosted PBX service is an all-in-one solution to meet all your communication needs without having to incur installation and maintenance cost and operational inefficiencies of the traditional hardwired phone. A complete, flexible Hosted PBX set up (also known as Cloud PBX, Virtual PBX or IP PBX) unifies multiple communication channels to improve productivity, enhance collaboration and ease network communication.

Our feature-rich Hosted PBX platform is tailored to fit with your workflow, add/remove extensions within seconds, handle thousands of incoming/outgoing calls with ease and lets your business remain connected from anywhere across the globe. With zero installation cost, pay as you go plans, and plug and play cloud communication model, you can get started within minutes to connect with the required resources wherever you need.

Hosted PBX, also known as Virtual PBX and Cloud PBX is a highly salable, IP-based communication service that routes calls over the Internet and allows multi-location businesses to simplify their communication and reduce the capital expenditure.

Hosted PBX telephony solution uses a single terminal to manage all telephone business lines without making any alteration in the existing setup. There is no need to establish a new physical set up, virtual PBX service offers a plug-and-play system that helps you structure customized call routing solution for directing calls from any location to any department or agent’s extension whether it is a personal mobile, desk phone or desktop. Mobile users can take leverage of smartphone apps to replace smartphone’s ID with company’s caller ID and in-house employees can use VoIP desk phone or soft-phones to make and receive calls via Hosted PBX.

Hosted PBX Features

CALL RECORDING

Ensure you never miss out critical information of any business call. All calls are automatically recorded and stored on the secure cloud for later needs.

CALL ROUTING

Multiply profits rapidly with intelligent call routing. You can customize routing patterns based on various factors to ensure every call reaches the right destination.

MUSIC ON HOLD

Build up a corporate professional image. You can customize on-hold music as next campaign theme or brand’s tone to use it as lead building opportunity.

CALL CONFERENCING

Get a fast, flexible, secured and quality solution to connect any number of team members on the same voice call anywhere, anytime.

CALL FORWARDING

Get a handy feature to manage business calls easily. Build up client loyalty using ACD capabilities to forward the calls to office extension, Skype or personal mobile.

CALL HUNTING

Find-me/Follow-me enabled service calls up all group members in one go or you can set up sequential based calling until the call gets answered.

VIRTUAL RECEPTIONIST

A full-time receptionist is no longer needed. With Virtual Receptionist feature you can integrate a consistent automated voice for your brand and never miss a lead.

CALL TRANSFER

Deliver the best solutions to all your callers. With call transfers feature, you can easily transfer ongoing call to other department/agent.